In-House Repairs vs. Sending Them Out

In-House Repairs vs. Sending Them Out

When it comes to getting your precious jewelry repaired, there are two main options: in-house repairs, and sending them out to a separate company. At Lamon Jewelers, we take pride in having a team of 6 skilled jewelers dedicated to handling your jewelry repairs. In this article, we'll delve into the crucial differences between in-house repairs and outsourcing, emphasizing the importance of trust and comfort in knowing where your jewelry is being repaired.

In-House Repairs: A Closer Look
In-house repairs mean that the entire repair process is conducted within the premises of Lamon Jewelers. Our team of highly experienced jewelers has access to state-of-the-art equipment, ensuring that every repair is executed with precision and care. The advantage of in-house repairs lies in the direct communication between you and our skilled artisans, as we keep you updated throughout the repair process.
Sending Them Out_ Understanding the Risks

Sending Them Out: Understanding the Risks
On the other hand, opting to send your jewelry out to another company for repairs may pose certain risks. First and foremost is the lack of direct oversight on the repair process. When your jewelry leaves a store, you might not have a clear idea of who is handling your precious pieces, leading to concerns about quality, security, and timely delivery.
Trust and Transparency: The In-House Advantage
Choosing in-house repairs at Lamon Jewelers provides an added layer of trust and transparency. You can physically visit our stores in Knoxville or Maryville, TN, and personally discuss your repair needs with our skilled team members. This face-to-face interaction establishes a personal connection, ensuring that your specific preferences and concerns are heard and addressed with utmost care.
Our jewelers take the time to understand the sentimental value attached to your jewelry, and they are committed to preserving its unique characteristics during the repair process. You can witness the craftsmanship firsthand and be assured that your treasured pieces are in the hands of passionate experts.
Trust and Transparency
Furthermore, in-house repairs allow for real-time updates on your jewelry's progress. You won't be left in the dark about the status of your repair, as we value open communication and make it a priority to keep you informed every step of the way. This level of transparency instills confidence and peace of mind, knowing that your jewelry is receiving the attention it deserves.
Timely Turnaround_Quality Control
Timely Turnaround: Convenience of In-House Repairs

We understand the significance of your jewelry, and we strive to complete repairs as promptly as possible. With in-house repairs, we can often have your jewelry ready within 7-10 days. Additionally, for minor repairs or emergencies, we offer the convenience of same-day repairs, saving you time and providing peace of mind.

By having our skilled jewelers on-site, we eliminate the need to send your jewelry away for repairs, avoiding potential shipping delays or extended turnaround times. We value your time and are committed to ensuring that you can enjoy your repaired jewelry without unnecessary waiting periods.

Quality Control: Maintaining Standards

At Lamon Jewelers, our commitment to excellence is unwavering. In-house repairs enable us to maintain strict quality control over every aspect of the repair process. From inspecting the jewelry's condition to sourcing the finest materials, we ensure that each repair adheres to the highest standards, guaranteeing your jewelry's longevity.

Outsourcing repairs may lead to inconsistencies in quality, as other companies might not uphold the same meticulous standards as Lamon Jewelers. Our in-house team takes personal responsibility for your jewelry, treating it with the care and attention it deserves, resulting in a repair that stands the test of time.
Protecting Your Investment: In-House Benefits

Your jewelry is not just an accessory; it's an investment with sentimental value. Opting for in-house repairs safeguards your investment by minimizing the risks associated with shipping and handling You can rest assured that your cherished pieces are in safe hands at Lamon Jewelers.

Discover the best jewelry repair services in Knoxville, and Maryville, TN

Since 1983, Lamon Jewelers has been a family owned business that prioritizes customer experience and satisfaction. We’ve carefully curated an atmosphere that feels as warm and welcoming as home. Our log cabin jewelry store is filled with stunning jewelry for every occasion, and our team of experts is always ready to help.
We are a down-to-earth retailer that values honesty and respect for all clients. always jumps at the opportunity to provide a 5 star service. Our team is prepared to help you find the jewelry of your dreams to surprise someone special!
At Lamon, you can also sell your diamonds or other gemstones, get your beloved piece repaired, and you can have your fashion jewelry custom-made especially for you! Pay us a visit at 11237 Parkside Drive in Knoxville, or 715 Watkins Road in Maryville. It’s our pleasure to be a part of your special moment!