| Website Policies |
| INFORMATION COLLECTION AND USE Information
Collection
Lamon Jewelers, Inc. is the sole owner of the information collected
on
www.lamonjewelers.com and its affiliated websites. Lamon
Jewelers, Inc. collects information from our users from various points
on our website. |
Registration
When making a special request for information from our site a user
must first submit a registration from. During registration, a user gives
contact information such as name, address, phone numbers and email
address. We use this information to contact the user regarding the
requested information. All information is optional. If either a valid
email address or phone number is not provided, Lamon Jewelers, Inc.
representatives will not respond. |
Order
We request information from the user on our order form. A user must
provide contact information (such as name, email, and shipping address)
and financial information (such as credit card number, expiration date).
This information is used for billing purposes and to fill customer's
orders. If we have trouble processing an order, the information is used
to contact the client. |
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| INFORMATION USE |
| Person al customer information is confidential and will
not be disclosed to any non-related third parties. Lamon Jewelers, Inc.
does not sell mailing lists and will not disclose your name, email
address, or any other information about you to any non-related third
parties. The information we collect is used solely for the purposes of
preparing, processing and completion of orders as well as to inform you
the customer of upcoming sales and marketing events. |
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| SHARING |
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Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to
disclose personal information when required by law wherein we have a
good-faith belief that such action is necessary to comply with a current
judicial proceeding, a court order or legal process served on our
Website. |
Third Party Intermediaries
We use outside shipping companies to ship orders, and a credit card
processing company to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable information
for any secondary purposes. |
Business Transitions
In the event that Lamon Jewelers, Inc. completes a business
transition with other companies through acquisitions, mergers, or
selling of subsidiaries, users will be notified via email when possible
or through a posting on our website at least 30 days prior to a change
of ownership or control of their personal information. If as a result of
the business transition, the users' personally identifiable information
will be used in a manner different from that stated at the time of
collection they will be given choice consistent with our notification of
changes section. |
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| PROFILE |
| We store information that we collect through cookies
and log files to create a profile of our users. A profile is stored
information that we keep on individual users that details their viewing
preferences. Consequently, collected information is tied to the users
personally identifiable information to improve the viewing experience of
the site for the user. We do not share your profile with other third
parties. |
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| COOKIES |
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|
www.lamonjewelers.com and its affiliate
websites uses cookies to enhance your browsing experience. Cookies are
small pieces of information saved by your browser onto your computer.
Cookies are used to remember various aspects of your visit. This
information is used by lamonjewelers.com to guarantee a consistent and
uninterrupted experience. Cookies will allow you to revisit without
losing many of your settings. We do not use cookies to save personal
information for outside uses. We use both session ID cookies and
persistent cookies. For the session ID cookie, once users close the
browser, the cookie simply terminates. A persistent cookie is a small
text file that remains stored on the user's hard drive. Persistent
cookies can be removed by following your specific Internet browser
instructions. By setting a cookie on our site, users would not have to
login a password in order to view contents from a previously stored
shopping care or wish list. This will save our viewers valuable time
during the shopping experience. If users reject the cookie, they may
still retain this information by choosing to provide a viewer define
username and password. |
| |
| LOG FILES |
| Like most standard Web site servers we use log files.
This includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, platform type, date/time
stamp, and number of clicks to analyze trends, administer the site,
track user's movement in the aggregate, and gather broad demographic
information for aggregate use. IP addresses, etc. are not linked to
personally identifiable information. |
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| COMMUNICATIONS FROM THE SITE |
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Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. In the event that it is necessary to contact
previous clients and shoppers regarding required service, recalls, or
service related announcements we will do so through email or phone.
Shoppers and clients will not be able to opt-out from this type of
communications. |
Customer Service
We communicate with users to provide requested services and
information via email or phone, in accordance with the user's wishes. |
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| LINKS |
| This website contains links to other sites. Please be
aware that we, Lamon Jewelers, Inc., are not responsible for the privacy
practices of such other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements of each and every
Web site that collects personally identifiable information. This privacy
statement applies solely to information collected by this website. |
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| SECURITY |
| When you make a purchase at lamonjewelers.com, our
server uses a Secure Socket Layer (SSL) to connect with you. This
protocol is the finest available. SSL will encrypt your sensitive
information, guarding if from interception and misuse. Your security and
a safe shopping environment are our primary concerns. While we use SSL
encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-online. All of
our users' information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who need the
information to perform a specific job (for example, our billing clerk or
a customer service representative) are granted access to personally
identifiable information. Our employees are kept up-to-date on our
security and privacy practices. On a frequent basis and as policies are
added or modified, our employees are notified and/or reminded about the
importance we place on privacy, and what they can do to ensure our
users' information is protected. Finally, the servers that store
personally identifiable information are in a secure environment in a
locked facility. If users have any questions about the security at our
website, users can send an email to
security@lamonjewelers.com |
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| SUPPLEMENTATION OF INFORMATION |
| In order for this website to properly fulfill its
obligation to users it is necessary for us to supplement the information
we receive with information from 3rd party sources. |
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| IDENTITY VERIFICATION |
| We use third party software as well as various
proprietary methods to verify a user's personal information.
lamonjewelers.com does this in order to avoid fraudulent or unauthorized
attempts to purchase our products. |
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| CORRECTING/UPDATING PERSONAL INFORMATION |
| If a user's personally identifiable information changes
(such as zip code, phone, email or postal address) we provide a way to
correct, update this information. This can be done by visiting the My
Account section of our website of by emailing our Customer Support at
updateuser@lamonjewelers.com or by telephone at 865.690.9568. |
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| NOTIFICATION OF CHANGES |
| If we decide to change our privacy policy, we will post
those changes to this privacy statement so our users are always aware of
what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We will use information in
accordance with the privacy policy under which the information was
collected, If, however, we are going to user users' personally
identifiable information in a manner different from that stated at the
time of collections we will notify users via email. Users will have a
choice as to whether or not we use their information in this different
manner. |
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| CONTACT INFORMATION |
| If users have any questions or suggestions regarding
our privacy policy, please contact us at:
policies@lamonjewelers.com,
Lamon Jewelers, Inc. 79223 Kingston Pike, Knoxville, TN 37919, Tel:
865.690.9568 Fax: 865.690.7874. |
